Privacy

This Privacy Policy explains how Guédat Tec. development, the operator of the Dagueart brand, collects, uses, stores and protects the personal data of users of www.dagueart.com.

Dagueart undertakes to process personal data confidentially and in accordance with applicable Swiss data-protection legislation, as well as with any other applicable legal provisions where these are mandatory.

For any questions regarding the processing of personal data, you may contact Dagueart at:

When you use www.dagueart.com, Dagueart may collect the following categories of personal data:

• first and last name;
• billing and delivery address;
• email address;
• telephone number, where provided;
• information required to process payments; banking and payment-card data is processed directly by the secure payment service provider and is not stored by Dagueart;
• content used for personalisations created through the configurator, including text, images and logos;
• order history;
• IP address and technical connection data;
• data relating to website navigation and use, including pages viewed, duration of visits, interactions with the configurator and usage statistics.

Only data that is strictly necessary for the purposes described in this Privacy Policy is collected.

The personal data collected is used exclusively for the following purposes:

• processing and dispatching orders;
• issuing invoices;
• arranging and tracking deliveries;
• handling contact requests, after-sales service and warranty claims;
• producing the personalisations requested by the customer;
• improving the performance, security and user-friendliness of the website;
• measuring website traffic and analysing website use through statistical tools;
• complying with applicable legal, accounting and tax obligations.

Personal data is never sold, rented or otherwise disclosed to third parties for commercial purposes.

Access to personal data is restricted to those persons and service providers who require it in order to provide the services offered by Dagueart.

Where necessary, certain data may be shared with:

• the secure payment service provider for the purpose of processing transactions;
• carriers responsible for delivering orders;
• providers of website hosting, maintenance and security services;
• providers of website analytics and performance-measurement tools.

These service providers receive only the data strictly necessary to perform their respective tasks and are required to comply with applicable data-protection laws.

Personal data is not disclosed to any other organisation unless disclosure is required by law or requested by a competent authority.

Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal, accounting, tax or warranty-related obligations.

Data that is no longer required is deleted or anonymised within a reasonable period, unless a longer retention period is required by law or is necessary to establish, exercise or defend Dagueart’s rights in connection with a dispute.

The website www.dagueart.com uses cookies and similar technologies to ensure that the website functions correctly, improve the user experience and measure website traffic.

The cookies used may serve the following purposes:

• enabling the technical operation of the website and shopping basket;
• remembering certain browsing preferences;
• measuring website traffic and performance;
• analysing the use of the configurator and the various features offered.

Where required by applicable regulations, the user’s consent is obtained before any non-essential cookies are placed.

The user may change or withdraw their consent at any time through the cookie-management settings available on the website or by adjusting the settings of their internet browser.

Subject to applicable legal provisions, you may at any time:

• request access to the personal data relating to you;
• request the correction of data that is inaccurate or incomplete;
• request the deletion of your data where its retention is no longer necessary or legally justified;
• withdraw your consent where the processing is based on consent;
• object to certain forms of processing within the limits provided by law.

To exercise any of these rights or for any questions regarding the processing of your personal data, you may contact Dagueart at:

Dagueart undertakes to handle all requests as promptly as possible and in accordance with applicable legislation.

Dagueart reserves the right to amend this Privacy Policy at any time in order to reflect legal, regulatory or technical developments, as well as changes to the services offered on www.dagueart.com.

The applicable version is the version published on the website at the time it is consulted. In the event of a material amendment, users will be informed by appropriate means where required by applicable law.

This Privacy Policy is available in several languages. In the event of any discrepancy in the interpretation of the different versions, the French version shall prevail.